Writing         User Research         Usability         Interaction Design

I endeavor to understand your audience, who they are, and what their needs and goals are. Then I work with you to determine what to create for that audience. After that it’s time to get down to the brass-tacks of designing and/or writing.

I like to build in time in along the way for an occasional cup of tea and some usability testing to check out our assumptions and adjust for reality.  In short I help:

  • Understand your customer.
  • Design their product.
  • Speak and write their language.
  • Make you successful.

That’s what I do, plain and simple.

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