Metaswitch Networks: White paper and competitive product report.

AB Sciex (formerly MDS Analytical Technologies): User profiles, requirement documents, use cases, and UI specifications and the corporate UI style guide.

Quarry: UI style guide for a client’s web application.

Suite 101: SEO optimized articles.

Astound: Software Getting Started guide.

Employment and Immigration Canada: Human interest articles for employee newsletter.

Becker Farm Equipment: Customer newsletter.

User Research, Usability, Interaction Design

Metaswitch Networks: Heuristic review of VoIP mobile apps.

Logitech: Product management, usability testing and remote control interaction design.

AB Sciex (formerly MDS Analytical Technologies): User research, concept testing, heuristic reviews, and interaction design of mass spectrometry control software.

Mazooma: Heuristic usability review of Mazooma’s web site.

Quarry: Information architecture redesign and category search results design for client web sites. Interaction design for a web application aimed at network administrators.