Writing
Metaswitch Networks: White paper and competitive product report.
AB Sciex (formerly MDS Analytical Technologies): User profiles, requirement documents, use cases, and UI specifications and the corporate UI style guide.
Quarry: UI style guide for a client’s web application.
Suite 101: SEO optimized articles.
Astound: Software Getting Started guide.
Employment and Immigration Canada: Human interest articles for employee newsletter.
Becker Farm Equipment: Customer newsletter.
User Research, Usability, Interaction Design
Metaswitch Networks: Heuristic review of VoIP mobile apps.
Logitech: Product management, usability testing and remote control interaction design.
AB Sciex (formerly MDS Analytical Technologies): User research, concept testing, heuristic reviews, and interaction design of mass spectrometry control software.
Mazooma: Heuristic usability review of Mazooma’s web site.
Quarry: Information architecture redesign and category search results design for client web sites. Interaction design for a web application aimed at network administrators.