Persona
This is an example of a high tech persona I wrote based on customer interviews.
Sample Persona
UI Style Guide
This is taken from a UI style guide written for an audience of contract UI designers, developers and subject matter experts in a company that wanted interaction and visual consistency across a large suite of software products.
Usability/User Research
The incredible Dianne Howie and I put together this presentation for the 2009 Web Strategy Summit. It outlines some of the user research approaches I implemented for Logitech’s Harmony Remote Control division. The presentation uses examples of work done by Dianne, myself and Projekt202.
Going Beyond Web Analytics
SEO Optimized Web Articles
I write these for fun, playing with different voices, subject matter and SEO keyword techniques.
Suite 101 articles