Persona
This is an example of a high tech persona I wrote based on customer interviews and observation.
Sample Persona
UI Style Guide
This is taken from a UI style guide written for an audience of contract UI designers, developers and subject matter experts in a company that wanted interaction and visual consistency across a large suite of software products.
Usability/User Research
The incredible Dianne Howie and I put together this presentation for the 2009 Web Strategy Summit. It outlines some of the user research approaches I implemented for Logitech’s Harmony Remote Control division. The presentation uses examples of work done by Dianne, myself and Projekt202.
Going Beyond Web Analytics
Interaction Design
UI designs don’t lend themselves to a screen or two posted on a portfolio site. If you are interested in seeing some of the design work I’ve done, drop me a line at heather (at) heathersearl (dot) com, and let’s set up a time to walk through some of the work I’ve done.