Writing
You name it; I can probably write it.
Content for your web site, user guides, reference manuals, online help, marketing materials, white papers, product specifications, design documentation, newsletters and articles. . . The list goes on.
User Research
I’m all about getting to know the intended audience. I’d love to help you research your end-users, develop personas, user scenarios and other tools that help your team stay in tune with your audience.
Usability
I can perform a simple expert (heuristic) review focusing on basic usability principles, or a full-scale usability evaluation involving your end-users. Either way I’ll provide a detailed report and recommendations.
Interaction Design
I can help you create software, web sites, and products that satisfy the needs of end-users. I’ll put together design specifications and prototypes that focus the team to develop a product that your end-user wants to use.